4.1 Details of session prices and gift certificate prices are available either at www.koregallery.com or directly from the Studio and will be such prices as determined by the Company from time to time.

4.2 A Member may not attend any session at the Studio without first booking and paying for the relevant session.

4.3 Payments for sessions and gift certificates in any amount are non-refundable unless otherwise stated in the Terms and Conditions.

5.1 A Member may only book or reschedule sessions for themselves via their personal Studio booking facility at www.koregallery.com.

5.2 A member can book 1 in-studio class per day and an administration fee of £50.00 is applicable.

5.3 Members will be charged for a session where cancellation or the rescheduling of a session is not made online or notice of the same is not delivered by hand to the Studio and received in person by a Studio worker at least 24 hours prior to the booked time for group classes*.

Personal Training Sessions and Workshops (in-studio and online via Zoom) with at least 24 hours notice.

Members enrolled in a monthly recurring membership, will be charged for all late cancels and no shows at the single class price specific to that class discipline (including any instance whereby a member is automatically added to a class from the waitlist function).

Members enrolled in a monthly recurring membership of minimum three months will automatically renew, unless requested via email to cancel their membership.

Sessions are booked on a first-come first-served basis. A Member may use the waitlist facility at www.koregallery.com in the event that his first choice session is unavailable. If a member joins the waitlist for a particular session and becomes automatically enrolled, his booking will be subject to the Terms and Conditions in the usual way.

5.4 Sessions are valid from, and include the date of purchase, and are non-refundable.

Kore Gallery Class Packs 

Intro Offer: valid for 2 weeks (14 days) from the date of the client’s first visit

1 Session: valid for 2 weeks (14 days) from the date of purchase

5 Sessions: valid for 1 month from the date of the client’s first visit.

10 Sessions: valid for 2 months from the date of the client’s first visit.

20 Sessions: valid for 5 months from the date of the client’s first visit.

Unlimited Memberships: 1 Class a day for a month from the date of the client’s first visit.

Workshops + Private Group classes: valid for specific event date.

Personal Training sessions: 

1 Session: valid for 2 weeks from the date of purchase
5 Sessions: valid for 2 months from the date of purchase
10 Sessions: valid for 4 months from the date of purchase
Double PT Session: valid for 2 weeks from the date of purchase

VIRTUAL – Live Streaming PT (via Zoom): 

1 Session: valid for 2 weeks from the date of purchase
5 Sessions: valid for 2 months from the date of purchase
10 Sessions: valid for 4 months from the date of purchase

6.1 By agreeing to these Terms and Conditions Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulties); diabetes, epilepsy or any allergy) which may affect their participation in any sessions at the Studio.

6.2 It is the Member’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).

6.3 Members are responsible for their wellbeing and the classes do not constitute medical advice. Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing and Members with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Member should consult his doctor.

6.4 Members who are pregnant, or immediately following pregnancy, will not be able to participate in the sessions, only be allowed to participate in Pre-Natal Personal Training sessions.

6.5 The Studio reserves the right to refuse access to any Member if, at its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.

6.6 Please be aware that if you are more than 10 minutes late for a class, you will not be able to train the workout and Members are required to follow the instructions of the teacher at all times.

6.7 Members shall not be allowed to attend any session whilst under the influence of alcohol or illegal drugs. In the event they do attend, this is entirely at their own risk.

6.8 Members are not allowed to use any of the Studio’s equipment unsupervised and outside the sessions.

6.9 Members who suffer an accident or injury on the Company’s premises must report the accident or injury and the circumstances in which it occurred immediately following the accident or injury to a staff member at the studio.

7.1 The Company cannot be held responsible for any particular session, teacher and/or item of Pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, teachers and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice, and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.

7.2 It is the Member’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any program which he follows or class which he attends. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. The advice provided by our teachers at no time constitutes medical advice in substitute for the advice provided by a medical professional.

7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.

7.4 In consideration of their participation in the activities and programs of the Company and the use of facilities and equipment owned and/or under the control of the Company the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

7.5 COVID-19 Assumption of risk. You accept that despite the Company taking and implementing precautions in accordance with Government guidance, the Company cannot guarantee that you will not be exposed to COVID-19, including without limitation through touching and using exercise equipment, studio facilities, and/or amenities, participating in training and/or group fitness, and through direct and/or indirect interactions with other members, staff or individuals who may have COVID-19 or may have been exposed to COVID-19. By accessing any of our studios, you knowingly and voluntarily assume all risks, known or unknown, that are associated with any exposure to COVID-19. The Company assumes no liability for any COVID-19 related loss, damage, or injury except as cannot be excluded by law.

8.1 A Member is entitled to use the Studio’s facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

8.2 Children under the age of 16 may only attend private classes accompanied by a parent or guardian adult.

8.3 Children over the age of seven may not enter changing rooms or other areas reserved for the opposite sex, regardless of whether they are accompanied by an adult.

8.4 Members are allowed to use the Studio’s property (including toiletries, hairdryers etc. where available) provided as a courtesy to its Members when attending sessions at the Studio only. The removal of any Studio’s property from their premises may result in the termination of the Member’s membership and legal action.

8.5 Members are allowed to use mobile phones, but they should be put on silent during the class.

8.6 No photos or videos are allowed to be taken of the Studio, staff or other members without their prior consent and the consent of the Company.

8.7 You are only allowed to come inside the studio 5min before your class starts.

Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

 Gym Attire is mandatory for all members and also the use of grippy socks for healthy and safety reasons. Footwear should be removed in the reception area before entry to the changing rooms or the studio.

 11.1 In the interests of safety and hygiene, no crockery, glass, or food is permitted in the changing rooms or studio. Only water is permitted in the Studio. Other than the exception of guide dogs, no pets are permitted in the Studio training spaces or changing areas and remain at the discretion of the company.

11.2 Notwithstanding paragraph 11.1 above, Members must not walk around the Studio barefoot if they have Verruca or similar foot complaints.

11.3 Members must use the main entrance to the Studio when entering or leaving the Studio.

11.4 Smoking is forbidden in the Studio.

 12.1 Members are required to give written notice to the Company of any change of address. Failing such notice, all communications will be assumed to have been received by the Member within five days of mailing to the last address notified to the Company.

12.2 The Company reserves the right to refuse admission to the Studio.

12.3 The Company may assign the benefit of the Registration Process and a Member’s membership to a third party at any time without notice to the Member.

12.4 A person who is not a party to the Registration Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Registration Process.

12.5 The Company may, if a Member so wishes communicate with the Member by electronic mail (“email”). By providing an email address to the Company the Member consents to receive email communications from the Company, including notices pursuant to the Terms and Conditions. The Member also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member by email.

12.6 Members must at all times observe the Studio guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Members.

12.7 Any marketing, educational or other materials of any nature whatsoever produced by the Company in connection with the Studio and which are made available to Members at the Studio will at all times remain the property of the Company and will be subject to the Company’s copyright.

13.1 By using the Company’s Website, the User accepts these Terms and Conditions in full.

13.2 The User must not use the Website in any way or take action to cause damage to the Website or impairment of the performance, availability and accessibility of the Website.

 14.1 All the content including on the Website, including, but not limited to, text, graphic, logos, icons, images, sound, video clips, data compilations, page layout, underlying code and software is the property of the Company or other relevant third parties. By continuing to use the Website the User acknowledge that such material is protected by applicable English Law and International Intellectual Property law.

14.2 The User is not entitled to reproduce, copy, distribute, store or in any fashion re-use material from the Website unless given permission to do so by the Company.

15.1 The Company’s Website may include links to third-party websites in order to provide the User/Member with useful information, however, the Company will not be responsible for any content of such websites and pages, or for anything provided by such third party website.

16.1 The Company does not warrant or represent the completeness or accuracy of the information published on their Website and or that the material on their Website is up to date.

16.2 The Company reserves the right to discontinue or alter any or all of their Website at any time in their sole discretion without notice or explanation, and save to the extent expressly provided otherwise in these Terms and Conditions, the User will not be entitled to any compensation or other payment upon the discontinuance or alteration of the Website

17.1 To the maximum extent permitted by law, the Company accepts no liability to the User in respect of:

1. a) any losses arising out of any event or events beyond their reasonable control;
2. b) any business losses, including, without limitation loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill;
3. c) any loss or corruption of any data, database or software;
4. d) any special, indirect or consequential loss or damages; e) any liabilities arising under these terms and conditions or relating to the subject matter or these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.